IAC LLC' products are warranted to the original user to be free from defects in design, material and worksmanship, given normal use and care, for a period of ten (10) years of single shift service, from the date of purchase.

With the exceptions noted below, IAC LLC, at its option, will repair or replace any product or part thereof which fails as a result of such defect during the following warranty periods. (Pro-rated for multi-shift use.)

All IAC LLC' products (except as noted) ...Ten years Operating components, functional mechanisms, high-wear parts such as chair pneumatic cylinders and casters ...Five years Wood or wood/metal framed products..Two years Textiles, covering materials, foam, finishes, exposed wood, fabrics, laminated electrical components, and bench height adjustment cylinders...One Year.

Exclusion - HEPA filters (All HEPA filters are inspected, installed and tested at the factory and are certified to meet Federal Standar 209E)

This warranty is limited to the replacement and/or repair only, of such defective part(s) authorized in writing to be returned to IAC LLC with transportation charges and costs prepaid by the purchaser, and provided that examination by IAC LLC discloses such defect. In no way shall IAC LLC be responsible for any damage caused by the carrier, abuse, negligence, misuse, user modifications, or customer's material. IAC LLC does not warrant the matching of color, grain, or texture.

Accessories, component parts, and laminates not manufactured by IAC LLC are warranted only to the extent of the original manufacturer's warranty.

IAC LLC will not accept unauthorized charges for expenses (i.e. labor and freight) incurred by the customer. Products which have been repaired or altered by anyone other than IAC LLC; or without IAC LLC' written authorization; or in IAC LLC' judgement have been subject to misuse, neglect, or accident; or use outside specifications by purchases; or others are excluded from this warranty.

This warranty is in lieu of any other expressed or implied warranty, including any implied warranty of merchantability or fitness for a particular purpose, and of any other obligations or liability on the part of IAC LLC.

IAC manufactures 100% of our products in our own facility where all processes meet or exceed industry specifications for quality. Our key design, manufacturing and customer service management represents more than 70 years combined experience in the workstation industry. And the majority of our production employees have been with the company for 15 years or more. All bring a craftsman's pride to the manufacture of IAC's workstations and workbenches.

IAC's manufacturing facility meets Class A specifications, with in-house operations for sheet metal fabrication using dedicated tooling, frame welding, laminating and finish, and a state-of-the-art powder paint bay. Continuous inspection and written procedures for every operation assure that high quality control standards are met at every stage of manufacturing. Whether selecting standard or customized models, IAC workstations offer the best value now and for years to come.

IAC LLC is committed to delivering the highest quality products that give our customers the greatest long-term value, including a lower total cost of ownership.

Total Cost of Ownership is a vital factor to consider whenever a captial investment is made. TCO takes into account more than just the purchase price. It also includes the "hidden costs" that are part of every purchase, including:

Durability

Industrial workbenches that deliver years of dependable service are less expensive in the long run then those that must be replaced regularly because they can't withstand operational rigors.

Maintenance

Trouble-free dependable workbenches pay for themselves faster than those that incur large or constant expenses associated with maintenance crews, replacement parts and lost work hours.

Upgradability

Industrial workbenches that offer a smooth upgrade path avoid becoming obsolete as requirements grow and/or change. This in turn provides a higher return on investment (ROI).

Flexibility

"One size fits all" is no longer acceptable in today's world where rising Workers' Compensation expenses and lost production hours can wreak havoc on anyone's bottom line.

Quality

The long-term value that high quality offers is evidenced in lower maintenance/replacement costs, higher worker morale and greater overall efficiency and productivity.

When all these factors are taken into account, it becomes easier to see how IAC differs from the competition.

Products offered in the Quick Ship program are shipped (based on quantities not to exceed ten units) on or before the fifth working day after receipt of order (ARO) – Normal lead times for Quick Ship are five (5) business days ARO, however all quick ship product requests are subject to availability and sometimes experience lead times between 5 – 10 business days. Quantities greater than ten (10) units are subject to review by factory before assigning ship dates and approval.

We are currently working on adding these Assembly Instructions to our website. In the meantime, please contact us at 1-800-229-1422 and we'd be happy to help you out.